Tools· Meetings & Minutes

Fathom

AI-powered meeting assistant that records and transcribes video calls via bot or bot-free capture, turning them into searchable notes, action items, and CRM-synced sales data through Ask Fathom.

structuringexecutableFreemium

Open provider

Description

Fathom is an AI-powered meeting assistant that records calls, transcribes them, and automatically generates a summary along with action items. For recording, Fathom offers either a bot that joins the call, or bot-free recording, which the provider labels as beta, so no visible notetaker appears in the meeting. Through the Ask Fathom feature, a single call, or in higher plans the entire archive of team meetings, can be queried like a database, including automatically generated answers. Notes, insights, and action items also sync automatically with tools such as Slack, Salesforce, HubSpot, Notion, and Asana.

Fathom requires a person to actively join a meeting in which either a bot is admitted or bot-free recording is started. How deeply Fathom integrates into existing processes also depends on the chosen plan: CRM field sync, coaching metrics with AI scorecards, an account-wide Ask Fathom search across all team calls, and security features such as single sign-on and Okta SCIM provisioning are reserved for the upper, paid tiers.

Within the field of meeting notetaking tools, Fathom positions itself through the combination of a permanently free basic plan, direct CRM integration for sales teams, and a growing number of use cases, from product and engineering syncs to recruiting interviews and customer success conversations. Anyone who only needs simple transcription without CRM integration, coaching, or team-wide search may get by with a leaner note-taking tool. Anyone who wants to actively feed meeting data into sales, support, or product processes will find in Fathom a tool built exactly for that, with CRM sync, Deal View, and Ask Fathom.

Strengths

Free basic access

Fathom advertises a permanently free entry tier ("free forever") with unlimited recordings and transcriptions, without requiring a paid plan right away.

Automatic summaries and action items

Every recorded call produces a summary, the key moments, and a list of action items without manual effort.

Ask Fathom as a searchable knowledge base

Past conversations can be searched by asking a question, instead of manually combing through transcripts.

CRM sync with Deal View

Conversation data automatically updates CRM fields after the call, and a Deal View summarizes the insights of a sales process.

Broad integration ecosystem

Notes and action items flow automatically into tools such as Slack, Salesforce, HubSpot, Notion, Asana, and through Zapier and Make into further automations, complemented by new integrations with Claude and ChatGPT.

Assessment

AI features

Automatic transcription and summarization Fathom transcribes calls and generates a structured summary from them.
Ask Fathom A conversational AI search answers questions about a single call or, on higher plans, account-wide across the entire archive of team meetings.
AI-generated action items Fathom automatically derives concrete next steps from the course of the conversation.
AI Scorecards for coaching In a sales context, AI scorecards evaluate calls and support managers in coaching individual conversations.

Suitable for

Sales teams that want to automatically sync meeting data to their CRM and evaluate calls through coaching metrics
Teams that want to build a searchable, company-wide knowledge base from meetings, for example through Ask Fathom and highlight playlists
Customer success, product, and recruiting teams that want to derive patterns, risks, or recurring topics from customer conversations and interviews
Less suitable for Less suitable for teams that need account-wide evaluation across all team calls or security features such as single sign-on and SCIM provisioning, without subscribing to one of the upper, paid plans

Limitations and notes

Bot-free recording still in beta Recording without a visible bot is still labeled as beta by the provider, alongside the established bot-based recording.
Team plan requires two or more users The free Team plan trial requires at least two users on the account.
Account-wide evaluation is plan-dependent Ask Fathom across all team calls is only included on higher plans; for team calls, the provider's plan comparison shows a limited lookback period depending on the tier.
Security and compliance features only on upper tiers Single sign-on, Okta SCIM provisioning, organization-wide security controls, and custom contracts are reserved for the topmost, negotiated plans.

Quick start

Create a free account at fathom.video.
Either enable bot-free recording (beta) or admit the classic bot into meetings.
Join a meeting while Fathom records and transcribes in the background.
After the call, review the automatically generated summary with its action items.
Use Ask Fathom to ask targeted questions about the call or, depending on the plan, about past team meetings.

Tips

Set up keyword alerts to get notified automatically when certain topics come up in meetings.
Build highlight playlists from multiple meetings, for example for onboarding new team members.
Sales teams should enable CRM field sync and Deal View so conversation data is available directly in the CRM.
Run bot-free recording alongside classic bot-based recording on a trial basis first, while it remains in beta.

Access

Fathom is available at fathom.video with a plan the provider describes as permanently free, which includes unlimited recordings and instant AI summaries. Above that sit paid tiers, ranging from a Team plan trial requiring two or more users up to a top, individually negotiated tier with single sign-on, Okta SCIM provisioning, custom data retention policies, and a dedicated customer success contact. The reviewed provider page does not list specific prices.

Alternatives

muesli.works — oss

Muesli

Muesli records meetings directly from your own Mac, with no bot participant, and runs entirely locally under the MIT licence instead of in Fathom's cloud.

meetily.ai — oss

Meetily

Meetily transcribes and summarises meetings self-hosted under the MIT licence, doing away with Fathom's cloud connection.

vexa.ai — oss

Vexa

Vexa provides a self-hostable bot API under the Apache 2.0 licence for live transcription in Google Meet, Teams and Zoom.

Last reviewed: 7 August 2026 · Pricing, plans and features are a snapshot in time. Check the provider's own page before deciding.

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The Meeting Framework

Turns meeting notes or a transcript into a structured minutes document with decisions, action items and a ready-to-send follow-up email.

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Workflows

The Meeting Bridge

A workflow that automatically retrieves the transcript after a meeting ends, builds a structured memo with key topics, decisions, and action items, and sends or drafts a follow-up email to all participants.

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Assistants

The Meeting Navigator

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Assistants

The Meeting Minutes Writer

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Conversation, not pitch

Understand first, then decide. We take time for an initial conversation, without sales pressure, without obligation.

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