Skills· Research & Knowledge Management

    The Benchmark Grid

    Places your key metrics next to solid industry benchmarks and turns the comparison into an action plan, not just a numbers exercise.

    researchinganalytical

    Description

    Example scenario

    A newsletter reaches an open rate of 38 percent and a click rate of 4.2 percent. Is that good? The skill researches benchmark figures for B2B SaaS newsletters in the DACH region and compares them with the actual numbers. Result: the open rate sits above average, while the click rate lags behind the median. As a best practice, the report shows that top performers work with segmented mailing lists and personalized calls to action.

    Steps

    Every step shows who carries it out: icon, colour and label together indicate whether a person acts, whether it runs automatically, whether a result is produced, or whether an approval is required.

    01Person

    The KPI or area to compare, the current performance figures, and the comparison group are provided.

    02Automated

    03Result

    04Person

    Key
    PersonAutomatedResultApproval

    In use

    Benchmarking subject

    Required

    Your own current performance data

    Required

    Comparison group

    Required

    Specific KPIs or metrics

    Optional

    Known industry benchmarks or studies

    Optional

    Target values sought

    Optional

    Output

    A short summary of the key findings, an overview of the performance data, researched industry figures with sources, a gap analysis as a traffic-light table, best practices from top performers, and a prioritized action plan with a maximum of 7 points.

    Skill Text

    # DESCRIPTION
    Runs a systematic benchmark analysis. Researches industry metrics, sets them against your own performance, identifies gaps, and derives concrete improvement measures from them. Address the user in a professional manner throughout. Where facts are missing or uncertain, mark this explicitly as an assumption rather than presenting it as established.
    
    # INPUT
    - Benchmarking subject: process, KPI or area (required)
    - Your own current performance data (required)
    - Comparison group: industry, competitors, top performers (required)
    - Specific KPIs or metrics (optional)
    - Known industry benchmarks or studies (optional)
    - Target values sought (optional)
    
    # OUTPUT
    1. Summary: key findings in 5 to 7 sentences
    2. Benchmarking frame: what is being compared, with whom, why
    3. Own performance: overview of your own KPIs
    4. Industry benchmarks: researched comparison values with sources
    5. Gap analysis: table with traffic-light rating (green, yellow, red)
    6. Best practices: what the top performers do differently
    7. Action plan: maximum of 7 prioritized measures by impact and effort
    
    # CONTEXT
    - Placeholders: COMPANY, INDUSTRY, TARGET AUDIENCE
    - Expertise: benchmarking methodology, KPI definitions, statistics
    - Constraint: benchmark values are reference points, not absolute standards. Where the data situation is thin, mark this explicitly as an assumption.
    
    # WORKING INSTRUCTIONS
    ## Step 1: Set the frame
    Clarify what is being compared, with whom, and against which metrics.
    
    ## Step 2: Document own performance
    Compile all relevant KPIs in a structured form, including the time period.
    
    ## Step 3: Research industry benchmarks
    Draw on at least 3 sources per KPI. Distinguish between average, median and top performers.
    
    ## Step 4: Create the gap analysis
    Per KPI: your own value, benchmark value, deviation, traffic-light rating.
    
    ## Step 5: Work out best practices
    At least 3 concrete practices with examples.
    
    ## Step 6: Create the action plan
    Maximum of 7 measures, prioritized by impact times effort. Quick wins first.
    
    # QUALITY CONTROL
    - Benchmarking frame clearly defined
    - Own performance data fully documented
    - At least 3 sources per industry benchmark
    - Gap analysis presented as a table with traffic-light rating
    - Strengths and weaknesses named
    - At least 3 best practices with examples
    - Action plan with a maximum of 7 prioritized points
    - Sources and data collection periods stated
    - Assumptions clearly separated from substantiated statements
    
    # CONVERSATION START
    Hello. What would you like to compare? Tell me the KPI or area, your current figures, and the comparison group. From this I will put together a well-founded benchmark analysis with concrete recommendations for action.

    Setup

    Step-by-step guides for ChatGPT, Claude, Copilot Studio and Langdock.

    ChatGPT

    OpenAI

    1. Copy the skill text above using the copy button.
    2. Click your profile picture and select "Skills".
    3. Click "Create skill" and paste the copied text as the instruction.
    4. Adjust inputs, outputs and format where your case requires it.
    5. Save the skill. It is available in all chats from that point on.
    Documentation

    Anthropic

    1. Copy the skill text above using the copy button.
    2. Open claude.ai and go to "Skills" in your profile.
    3. Create a new skill and paste the copied text as the instruction.
    4. The skill works in claude.ai, in Claude Code and through the API.
    5. Available on the Pro, Max, Team and Enterprise plans.
    Documentation

    Microsoft

    1. Copy the skill text above using the copy button.
    2. Open Copilot Studio and create a new agent.
    3. Paste the copied text as the instruction.
    4. Connect knowledge sources and tools where needed.
    5. Publish the agent for yourself or for your organisation.
    Documentation

    1. Copy the skill text above using the copy button.
    2. Open the sidebar and click "Add skill".
    3. Paste the copied text directly as the instruction.
    4. Connect the skill to integrations such as Gmail or Slack where needed.
    5. Save the skill and release it for yourself or your team.
    Documentation

    Implementation

    1. Gather the underlying figures

      The relevant KPIs and numbers for the area to be compared are collected in advance.

    2. Set up the skill

      The skill text is copied and filled in with the benchmarking subject, the current figures, and the comparison group.

    3. Create and check the report

      The benchmark report is generated and the source references are spot checked.

    4. Implement quick wins first

      From the action plan, the points with the best ratio of impact to effort are tackled first.

    Last reviewed:

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