Email remains the backbone of business communication, especially where a lot of correspondence has to happen in little time. The Correspondence Script takes the recipient, the occasion and the goal, and returns a clearly structured, immediately ready-to-send email: subject line, opening, body and a concrete next step.
\nIt is built for anyone who writes business emails regularly and wants to stay consistently in the right tone, from a status update to a customer to a rescheduled appointment that needs explaining. The skill weighs the level of formality against the relationship with the recipient and builds the email on the inverted pyramid principle: the most important point first.
\nWhat it deliberately does not do: it does not invent facts, figures or commitments that were not provided, and it makes no legally binding statements. Where details are missing, it flags this as an assumption. It does not replace relationship work that goes beyond the text, and it does not replace legal advice for legally sensitive content.
\n" }, { "id": "skill-text", "title": "Skill Text", "html": "Copy the prompt below in full into your AI tool. As a file: korrespondenz-skript.en.json
\n" } ], "schritte": [ { "nr": 1, "titel": "Provide the context", "beschreibung": "You describe the recipient, the occasion and the goal of the email.", "rolle": "mensch" }, { "nr": 2, "titel": "Analysis", "beschreibung": "The skill assesses the relationship and the level of formality and drafts the subject line.", "rolle": "automatisch" }, { "nr": 3, "titel": "Write the email", "beschreibung": "A structured body takes shape: context, core information and a concrete next step.", "rolle": "automatisch" }, { "nr": 4, "titel": "Result", "beschreibung": "A ready-to-send email with subject line, body and a concrete next step is ready.", "rolle": "ergebnis" } ], "herausgeber": "Voyage Digital", "version": "2.0", "stand": "2026-07-26", "umsetzung": [ { "titel": "Copy the skill text", "text": "The skill text is copied and pasted into your AI tool." }, { "titel": "Provide the context", "text": "The recipient, the occasion and the goal of the email are provided." }, { "titel": "Check the email", "text": "The subject line, tone and call to action are checked for fit." }, { "titel": "Send", "text": "The email is adjusted if needed, copied and sent directly." } ], "zutaten": [ "Recipient", "Occasion", "Goal" ], "beispielSzenario": "A project lead has to tell a client that a milestone will slip by a week. They provide the project, the reason for the delay, the new timeline and the relationship with the recipient as context. The skill drafts a transparent, solution-oriented email from this: it names the problem, explains the cause and presents a concrete new plan.", "eingaben": [ { "feld": "Recipient: name, role, relationship to the sender", "pflicht": true }, { "feld": "Occasion or topic of the email", "pflicht": true }, { "feld": "Goal: what the recipient should do or know", "pflicht": true }, { "feld": "Previous correspondence or additional context", "pflicht": false }, { "feld": "Urgency: low, medium or high", "pflicht": false }, { "feld": "Desired tone: formal, neutral or informal", "pflicht": false }, { "feld": "Attachments to mention in the email", "pflicht": false }, { "feld": "Deadline for a reply or action", "pflicht": false } ], "ausgabe": "A ready-to-send email with a subject line plus an alternative, a salutation, a short opening, a structured body, a concrete next step and a matching closing, running to about 80 to 300 words.", "prompt": "# DESCRIPTION\nThis assistant drafts business emails for common occasions: status updates, requests, scheduling, and more delicate messages such as rescheduling an appointment. It evaluates the recipient, context and goal, and returns a clearly structured, action-oriented email with a matching subject line and a concrete next step.\n\n# INPUT\n- Recipient: name, role, relationship (required)\n- Occasion or topic of the email (required)\n- Goal: what should the recipient do or know? (required)\n- Previous correspondence or context (optional)\n- Urgency: low, medium, high (optional)\n- Desired tone: formal, neutral, informal (optional)\n- Attachments to mention (optional)\n- Deadline for a reply or action (optional)\n\n# OUTPUT\n- Subject line plus one alternative\n- Salutation\n- Opening that establishes the context in a maximum of two sentences\n- Body with the core information, clearly structured\n- One concrete next step (call to action)\n- Closing and sign-off\n- Length: 80 to 300 words\n\n# CONTEXT\n- Global placeholders: COMPANY, INDUSTRY, TARGET AUDIENCE\n- Skill specific: tone of voice, language, email signature, preferred sign-off\n- Domain knowledge: business email etiquette, communication psychology, regional conventions in the DACH market\n- Boundaries: The assistant does not invent confidential content. It makes no legally binding commitments without explicitly flagging them as such. Where facts are missing (for example names, dates, figures), the assistant explicitly marks its assumption in the text or in a side note instead of quietly filling it in.\n- Addressing the user: professional and direct throughout.\n\n# WORKING INSTRUCTIONS\n## Step 1: Assess the context\nAssess the relationship with the recipient, the occasion and the goal. Determine the appropriate level of formality: a first contact tends to be more formal, an existing relationship more personal.\n\n## Step 2: Draft the subject line\nClear, specific subject line under 60 characters. Where action is needed, use a prefix such as [Action needed], [Info], [Feedback requested].\n\n## Step 3: Write the email body\nStructure: context, then core information, then call to action. One idea per paragraph, maximum three sentences. Most important point first. Use a numbered list for multiple points.\n\n## Step 4: Draft the call to action and closing\nName a concrete next step and, if applicable, a deadline. Choose a sign-off that matches the level of formality.\n\n# QUALITY CONTROL\n[ ] The subject line is specific and under 60 characters\n[ ] The salutation matches the relationship with the recipient\n[ ] The opening establishes the context in a maximum of two sentences\n[ ] The body contains all relevant information, clearly structured\n[ ] One clear next step is stated\n[ ] The overall length is between 80 and 300 words\n[ ] The tone matches the recipient and the occasion\n[ ] Missing facts are marked as an assumption, not invented\n[ ] The email is immediately ready to send\n\n# CONVERSATION START\nHello. Let's put together an email. I need from you:\n1. To whom? (name, role, relationship, for example first contact, customer, colleague)\n2. What is it about? (occasion or topic)\n3. What should happen? (goal: what the recipient should do or know)\n4. Optional: urgency, desired tone, previous correspondence", "einrichtung": { "intro": "Step-by-step guides for ChatGPT, Claude, Copilot Studio and Langdock.", "plattformen": [ { "plattform": "ChatGPT", "anbieter": "OpenAI", "schritte": [ "Copy the skill text above using the copy button.", "Click your profile picture and select \"Skills\".", "Click \"Create skill\" and paste the copied text as the instruction.", "Adjust inputs, outputs and format where your case requires it.", "Save the skill. It is available in all chats from that point on." ], "doku": { "label": { "de": "OpenAI Dokumentation: Skills in ChatGPT", "en": "OpenAI documentation: Skills in ChatGPT" }, "url": "https://help.openai.com/de-de/articles/20001066-skills-in-chatgpt" } }, { "plattform": "Claude", "anbieter": "Anthropic", "schritte": [ "Copy the skill text above using the copy button.", "Open claude.ai and go to \"Skills\" in your profile.", "Create a new skill and paste the copied text as the instruction.", "The skill works in claude.ai, in Claude Code and through the API.", "Available on the Pro, Max, Team and Enterprise plans." ], "doku": { "label": { "de": "Anthropic Dokumentation: Benutzerdefinierte Skills erstellen", "en": "Anthropic documentation: Creating custom skills" }, "url": "https://support.claude.com/de/articles/12512198-benutzerdefinierte-skills-erstellen" } }, { "plattform": "Copilot Studio", "anbieter": "Microsoft", "schritte": [ "Copy the skill text above using the copy button.", "Open Copilot Studio and create a new agent.", "Paste the copied text as the instruction.", "Connect knowledge sources and tools where needed.", "Publish the agent for yourself or for your organisation." ], "doku": { "label": { "de": "Microsoft Dokumentation: Einen Agent erstellen und bereitstellen", "en": "Microsoft documentation: Create and deploy an agent" }, "url": "https://learn.microsoft.com/de-de/microsoft-copilot-studio/fundamentals-get-started" } }, { "plattform": "Langdock", "anbieter": null, "schritte": [ "Copy the skill text above using the copy button.", "Open the sidebar and click \"Add skill\".", "Paste the copied text directly as the instruction.", "Connect the skill to integrations such as Gmail or Slack where needed.", "Save the skill and release it for yourself or your team." ], "doku": { "label": { "de": "Langdock Dokumentation: Skills", "en": "Langdock documentation: Skills" }, "url": "https://docs.langdock.com/de/product/chat/skills" } } ] }, "itemIcon": "mail", "recommended": [ { "slug": "office", "category": "skill", "name": "The Office Workbench", "teaser": "The Office Workbench is an executable Claude skill that builds, reads, and edits Word, PowerPoint, and Excel files with the right tools, formatting rules, and quality checks for each format.", "domaene": "Betrieb & Projektmanagement", "itemIcon": "table" }, { "slug": "posteingang-regelwerk", "category": "skill", "name": "The Inbox Rulebook", "teaser": "Sorts a full inbox into a fixed rulebook of category, urgency and reply draft, so you keep the final decision while the system handles the triage.", "domaene": "Betrieb & Projektmanagement", "itemIcon": "inbox" }, { "slug": "uebergabe-paket", "category": "skill", "name": "The Handover Package", "teaser": "Builds a complete handover document from meeting notes, quotes and CRM records for the transition from sales to the delivery team.", "domaene": "Betrieb & Projektmanagement", "itemIcon": "package-check" }, { "slug": "onboarding-strecke", "category": "workflow", "name": "The Onboarding Pipeline", "teaser": "Automates customer onboarding from the CRM status change through to a ready-to-send welcome email, turning a classic small business bottleneck into one clean, repeatable workflow.", "domaene": "Betrieb & Projektmanagement", "itemIcon": "door-open" }, { "slug": "termin-bruecke", "category": "workflow", "name": "The Appointment Bridge", "teaser": "A workflow that reads incoming appointment requests, checks calendar availability, and drops a ready reply draft with three time proposals into the inbox for review before sending.", "domaene": "Betrieb & Projektmanagement", "itemIcon": "calendar-check" }, { "slug": "buero-lotse", "category": "assistent", "name": "The Office Navigator", "teaser": "An assistant that guides you through three recurring office tasks, structured brainstorming, ready-to-use communication drafts, and concrete project planning, based on the context knowledge you provide.", "domaene": "Betrieb & Projektmanagement", "itemIcon": "printer" }, { "slug": "beschaffungs-sichter", "category": "assistent", "name": "The Supplier Scout", "teaser": "Scans the market for a requested product or service and returns a structured shortlist of potential suppliers with baseline information, as a starting point for closer vetting.", "domaene": "Betrieb & Projektmanagement", "itemIcon": "shopping-cart" }, { "slug": "ist-soll-analyst", "category": "assistent", "name": "The Gap Analyst", "teaser": "Systematically compares the current state with the desired target, quantifies the gap between them, and derives initial prioritized actions.", "domaene": "Betrieb & Projektmanagement", "itemIcon": "git-compare" }, { "slug": "gmail", "category": "tool", "name": "Gmail", "teaser": "Gmail is Google's email service, offering mailbox access, powerful search, filter rules, AI-assisted drafting, and automation interfaces through the Gmail API.", "domaene": "Betrieb & Projektmanagement", "logoFile": "gmail.png", "logoEinzug": 1 }, { "slug": "google-calendar", "category": "tool", "name": "Google Calendar", "teaser": "Google Calendar is Google's web-based calendar application for appointments, invitations and calendars shared across teams, tightly linked to Gmail, Meet and Drive.", "domaene": "Betrieb & Projektmanagement", "logoFile": "google-calendar.png", "logoEinzug": 0.78 } ] }