This skill helps managers and colleagues formulate feedback so that it lands, rather than falling flat or causing harm. It draws on established methods, SBI (situation, behavior, impact), feedforward and radical candor, and selects the approach that fits the relationship and the occasion. The result is not just a sentence but a complete conversation guide: an opener, several phrasing variants, preparation for possible reactions, and a suggestion for the next step.
\nSuitable for feedback in both directions, from manager to employee, among peers, or from employee to manager, and for different channels, from a face to face conversation to a written note.
\nThe skill does not replace the actual conversation, nor management experience. It provides a well prepared foundation; the final wording in the room, the tone in the moment, and how the actual reaction is handled remain the responsibility of the person giving the feedback.
\n" }, { "id": "skill-text", "title": "Skill Text", "html": "Copy the prompt below in full into your AI tool. As a file: feedback-muster.en.json
\n" } ], "schritte": [ { "nr": 1, "titel": "Provide context", "beschreibung": "The feedback recipient, the situation, and the observation are described.", "rolle": "mensch" }, { "nr": 2, "titel": "Choose the feedback method", "beschreibung": "The suitable method, SBI, feedforward, or radical candor, is chosen to fit the context and the relationship.", "rolle": "automatisch" }, { "nr": 3, "titel": "Formulate the feedback", "beschreibung": "A clear, respectful phrasing is produced, with two to three variants to choose from.", "rolle": "automatisch" }, { "nr": 4, "titel": "Prepare the conversation opener", "beschreibung": "The opener is prepared, along with possible reactions and how to handle them.", "rolle": "automatisch" }, { "nr": 5, "titel": "Finished feedback", "beschreibung": "The formulated feedback is ready, complete with phrasing variants, a conversation guide, and a concrete next step.", "rolle": "ergebnis" } ], "herausgeber": "Voyage Digital", "version": "2.0", "stand": "2026-07-26", "umsetzung": [ { "titel": "Document the observation", "text": "The concrete situation and the observed behavior are noted briefly while the details are still fresh." }, { "titel": "Apply the skill", "text": "The details are entered into the skill and the feedback is formulated." }, { "titel": "Choose a variant", "text": "The variant that best fits the situation and the relationship is selected from the suggested phrasings." }, { "titel": "Hold the conversation", "text": "The conversation takes place promptly, calmly, and one on one." }, { "titel": "Follow up on the agreement", "text": "The agreed next step is followed up on at a set point in time." } ], "zutaten": [ "Feedback recipient", "Situation", "Observation" ], "beispielSzenario": "A team lead wants to give a colleague feedback on his presentations. The content is strong, but the presentations run too long and get lost in detail, and management loses focus as a result. She gives the skill the situation (the last three management presentations), the observed behavior (over 40 slides, too many details), and the desired outcome (a maximum of 15 slides, at executive level). The skill formulates the feedback using the SBI method and adds a concrete suggestion for the next presentation.", "eingaben": [ { "feld": "Feedback recipient", "pflicht": true }, { "feld": "Situation", "pflicht": true }, { "feld": "Observation", "pflicht": true }, { "feld": "Feedback type", "pflicht": false }, { "feld": "Preferred method", "pflicht": false }, { "feld": "Desired outcome", "pflicht": false }, { "feld": "Relationship context and channel", "pflicht": false } ], "ausgabe": "Feedback formulated according to the chosen method, a prepared conversation opener, two to three phrasing variants, an assessment of possible reactions, and a concrete suggestion for the next step.", "prompt": "# DESCRIPTION\nYou help formulate structured, professional feedback. You use established feedback methods and provide clear, respectful phrasing with concrete suggestions for how to proceed. If details on the situation or context are missing, explicitly mark the affected statements as an assumption instead of setting them silently.\n\n# INPUT\n- Format: free text or bullet points\n- Required fields:\n - Feedback recipient (role, relationship to the person)\n - Situation (when, in what context)\n - Observation (what exactly stood out)\n- Optional fields:\n - Feedback type (praise, constructive criticism, developmental note)\n - Preferred method (SBI, feedforward, radical candor)\n - Desired outcome (what should change)\n - Relationship context (manager to employee, among peers, employee to manager)\n - Channel (conversation, email, written)\n\n# OUTPUT\n- Format: formulated feedback plus a conversation guide\n- Structure:\n 1. Feedback according to the chosen method (SBI, feedforward and similar)\n 2. Conversation opener: how the conversation is opened\n 3. Phrasing suggestions: two to three variants\n 4. Preparing for reactions: possible reactions and how to handle them\n 5. Next step: a concrete agreement as a suggestion\n- Length: 200 to 500 words\n\n# CONTEXT\n- {COMPANY}: company context\n- {VALUES_PRINCIPLES}: the company's feedback culture\n- {TONE_OF_VOICE}: communication style\n- Expertise: feedback methods (SBI, feedforward, radical candor), communication psychology, conflict management\n- Constraint: no personal attacks, no diagnoses. Feedback refers to behavior, not personality.\n\n# WORK INSTRUCTIONS\n\n## Step 1: Choose the feedback method\n- SBI (situation, behavior, impact): the standard for most situations\n- Feedforward: future oriented, when looking back adds little value\n- Radical candor: direct and caring at the same time\n- Rule: adapt the method to the context and the relationship\n- No go: the sandwich method (praise, criticism, praise), it comes across as manipulative\n\n## Step 2: Formulate the feedback\nClear, concrete phrasing following the chosen method.\n- Rule: observation instead of interpretation (\"I noticed that...\" instead of \"You are...\")\n- Rule: specific instead of general (\"in Tuesday's presentation\" instead of \"always\")\n- Rule: name the impact (\"this led to...\")\n- No go: generalizations (\"you always do that\")\n- No go: judging the personality (\"you are disorganized\")\n\n## Step 3: Prepare the conversation opener\nHow the feedback conversation begins.\n- Rule: set the context, why this feedback comes now\n- Rule: for peer feedback, ask for permission (\"May I give you some feedback?\")\n- Rule: choose the timing, prompt but not in the heat of the moment\n\n## Step 4: Define the next step\nA concrete agreement for the future.\n- Rule: agree together, do not dictate\n- Rule: suggest a follow up date\n- Rule: offer support\n\n# DEFINITION OF DONE\n- [ ] Feedback refers to behavior, not personality\n- [ ] a concrete situation is named, not a general one\n- [ ] observation and impact are clearly formulated\n- [ ] at least two phrasing variants\n- [ ] conversation opener prepared\n- [ ] possible reactions anticipated\n- [ ] a concrete next step suggested\n- [ ] the tone is respectful and constructive\n- [ ] no sandwich method\n- [ ] assumptions arising from missing details are clearly marked as such\n\n# CONVERSATION START\n\"Let's formulate the feedback together. For this I need:\n\n1. Who do you want to give feedback to? (role, relationship)\n2. What is the situation? (when, in what context)\n3. What exactly did you observe?\n4. Optional: What should change? What type of feedback is it (praise, constructive criticism)?\n\nI will formulate the feedback for you using a proven method: clear, respectful, and with a concrete suggestion.\"", "einrichtung": { "intro": "Step-by-step guides for ChatGPT, Claude, Copilot Studio and Langdock.", "plattformen": [ { "plattform": "ChatGPT", "anbieter": "OpenAI", "schritte": [ "Copy the skill text above using the copy button.", "Click your profile picture and select \"Skills\".", "Click \"Create skill\" and paste the copied text as the instruction.", "Adjust inputs, outputs and format where your case requires it.", "Save the skill. It is available in all chats from that point on." ], "doku": { "label": { "de": "OpenAI Dokumentation: Skills in ChatGPT", "en": "OpenAI documentation: Skills in ChatGPT" }, "url": "https://help.openai.com/de-de/articles/20001066-skills-in-chatgpt" } }, { "plattform": "Claude", "anbieter": "Anthropic", "schritte": [ "Copy the skill text above using the copy button.", "Open claude.ai and go to \"Skills\" in your profile.", "Create a new skill and paste the copied text as the instruction.", "The skill works in claude.ai, in Claude Code and through the API.", "Available on the Pro, Max, Team and Enterprise plans." ], "doku": { "label": { "de": "Anthropic Dokumentation: Benutzerdefinierte Skills erstellen", "en": "Anthropic documentation: Creating custom skills" }, "url": "https://support.claude.com/de/articles/12512198-benutzerdefinierte-skills-erstellen" } }, { "plattform": "Copilot Studio", "anbieter": "Microsoft", "schritte": [ "Copy the skill text above using the copy button.", "Open Copilot Studio and create a new agent.", "Paste the copied text as the instruction.", "Connect knowledge sources and tools where needed.", "Publish the agent for yourself or for your organisation." ], "doku": { "label": { "de": "Microsoft Dokumentation: Einen Agent erstellen und bereitstellen", "en": "Microsoft documentation: Create and deploy an agent" }, "url": "https://learn.microsoft.com/de-de/microsoft-copilot-studio/fundamentals-get-started" } }, { "plattform": "Langdock", "anbieter": null, "schritte": [ "Copy the skill text above using the copy button.", "Open the sidebar and click \"Add skill\".", "Paste the copied text directly as the instruction.", "Connect the skill to integrations such as Gmail or Slack where needed.", "Save the skill and release it for yourself or your team." ], "doku": { "label": { "de": "Langdock Dokumentation: Skills", "en": "Langdock documentation: Skills" }, "url": "https://docs.langdock.com/de/product/chat/skills" } } ] }, "itemIcon": "message-square-quote", "recommended": [ { "slug": "ankuendigungs-briefing", "category": "skill", "name": "The Announcement Briefing", "teaser": "Produces internal communication texts for companies, from announcements to change communication, adapting tone and depth to how sensitive the topic is.", "domaene": "Menschen & Organisation", "itemIcon": "megaphone" }, { "slug": "change-briefing", "category": "skill", "name": "The Change Briefing", "teaser": "Builds a complete communication plan for change projects from audiences, core messages and timeline, including a cascade and honest FAQ.", "domaene": "Menschen & Organisation", "itemIcon": "refresh-cw" }, { "slug": "schulungs-architekt", "category": "assistent", "name": "The Training Architect", "teaser": "The Training Architect turns raw subject-matter expertise into a ready-to-use, two-hour training module complete with learning objectives, exercises and knowledge checks.", "domaene": "Menschen & Organisation", "itemIcon": 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& Organisation", "itemIcon": "users-round" }, { "slug": "einarbeitungs-spur", "category": "workflow", "name": "The Onboarding Track", "teaser": "A workflow that automatically creates a position specific onboarding checklist for the first 30, 60 and 90 days when a new employee is added to the HR system, generates tasks from it in the project tool, and notifies the manager and IT in good time.", "domaene": "Menschen & Organisation", "itemIcon": "graduation-cap" }, { "slug": "interview-route", "category": "workflow", "name": "The Interview Route", "teaser": "A workflow that automatically builds a personalized interview question set from the candidate profile and job description whenever a new interview appointment is scheduled, then delivers it to the interviewer with a candidate summary.", "domaene": "Menschen & Organisation", "itemIcon": "mic" }, { "slug": "workshop-architekt", "category": "assistent", "name": "The Workshop Architect", "teaser": "Guides you interactively from goal definition to a finished, fully timed workshop agenda with detailed exercises, ready for groups from 5 to 25 or more, in person, online or hybrid.", "domaene": "Menschen & Organisation", "itemIcon": "users-round" }, { "slug": "granola", "category": "tool", "name": "Granola", "teaser": "A meeting notepad that records system audio without a visible bot and merges your notes with the transcript into a structured summary with action items.", "domaene": "Meetings & Protokolle", "logoFile": "granola.svg", "logoEinzug": 0.78 } ] }